Privacy policy
Outerspace Design Group Pty Ltd (GoMotiv)
updated on 17 March 2021
Outerspace Design Group Pty Ltd (referred to here as “we,” “our,” or “outerspace”) created this privacy policy to inform our website users (our “users”) about our practices regarding collection, use and disclosure of personally identifiable information (“personal data”) that we collect from them.
This privacy policy is subject to our terms of use. We may update this privacy policy from time to time, as specified in the “changes to this privacy policy” section below.
Your consent
You should read this entire privacy policy before submitting information to us or using our website. Whenever you submit information via our website or otherwise to us, whether online or offline, you consent to the collection, use and disclosure of that information in accordance with this privacy policy.
Introduction
The purpose of this document is to outline what data we collect about you and your privacy rights.
Outerspace Design Group Pty Ltd (“we”, “us”, or “our”) does not collect any personally identifiable information about you, except the information which you provide to us by filling out contact forms, by emailing or telephoning us. We also collect certain technical data that does not include your personal information. We do not pass any of this information onto any third parties.
key points
we do collect technical data from our website using Google Analytics, Google Ads and similar platforms
we collect contact information from you when you contact us
we do not pass contact information on to any third parties
you can ask to access your contact details that we hold at any time, free of charge
you can request your contact details to be updated or deleted at any time, free of charge
you can opt out of Google advertising by altering your browser settings or Google account settings
Cookies and do not track
We use industry standard online marketing practices to help people searching for our services and expertise to find us, and locate information on our website that they are looking for. As with most companies that advertise online, we use cookies to collect general data for analytical and tailored advertising purposes. A cookie is a small text file that we place on your computer to collect certain non-identifiable information about you. You can turn off cookies anytime in your browser settings.
Our cookies collect the below aggregated data, which is information we receive as an overall population statistic about the usage of our site. You are not identifiable within the data:
demographic as defined by Google – gender and a broad age group
location by city of our site users
referral source – how people got to our webpage
time spent on site and pages within the site
pages visited
what percentage of our visitors are new or returning
Cookies allow us to advertise to you in the following ways:
remarketing – showing ads to users who have viewed our website
interest categories – show ads to users of broadly defined interest categories as defined by Google
similar audiences – ads may be shown to non-users of a website whom Google deems fit a similar broad interest/demographic groups to current users of the website
demographic or location targeting
By using our website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.
You can turn off cookies anytime in your browser settings. You can also prevent Google from showing you ads based on your browsing history by visiting Google’s Ads settings or alternatively by visiting the Network Advertising Initiative Opt-out Page.
We do not currently respond to “do-not-track” signals from a user’s browser.
Opt out
If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number. We respect your privacy – we do not share this personal information with any third parties. You may receive an electronic newsletter from us. You can quickly and easily opt out of future newsletters by clicking the unsubscribe button and following the instructions.
Social media
Our website also uses interfaces with social media sites such as Facebook, Twitter, LinkedIn and others. If you choose to “like” or “share” information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other personal information.
Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.
Your rights
At any time you can request access to personal information about you that we hold. If your personal information is not accurate, up-to-date or complete you can ask us to update it. You have the right to make a complaint about our handling of your personal information.
These services are free of charge. To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
Our obligations
Our online service is bound by the provisions of the Privacy Act 1988, including the Australian Privacy Principles. We also follow Google’s Advertising Policy for remarketing.
If you are a California consumer, we respect all of your rights under the CCPA, which includes your:
right to know what personal information is being collected, for what purposes and with whom it is shared
right to know whether your personal information is sold or disclosed for a business purpose and to whom
right to say no to the sale of your personal information
right to non-discrimination of service or price if you exercise your privacy rights
right to access, correction and deletion
right to opt-out of automated decision making
If you wish to exercise any of the rights set out above, please contact us.
We do not collect sensitive personal information including, but not limited to government identifiers (such as social security numbers and driver’s licenses); financial account and login information (such as credit or debit card number together with login credentials); precise geolocation; race, ethnicity, religious or philosophical beliefs, or union membership; content of non-public communications (mail, email and text messages – except directed to us); genetic data; biometric or health information; and sex life or sexual orientation information.
If you are an EU based consumer, the European Union’s General Data Protection Regulation (GDPR), provides additional governance for EU residents.
Please be advised that we may transfer your personal data outside the European Economic Area (EEA) but only to a country or territory that ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data.
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
Please note we have service providers acting as processors based in the United States and Australia who provide IT, cloud-based software and system administration services.
Under certain circumstances, you have rights under data protection laws in relation to your personal data including to:
request access to your personal data
request correction of your personal data
request erasure of your personal data
object to processing of your personal data
request restriction of processing your personal data
request transfer of your personal data
right to withdraw consent
A little more detail on each:
Requesting access to your personal data (commonly known as a “data subject access request”) enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Requesting correction of the personal data that we hold about you enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Requesting erasure of your personal data enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Objecting to processing of your personal data – you may object if processing your data impacts on your fundamental rights and freedoms. You also have the right to object when we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms. Legitimate interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities when our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Requesting a restriction of processing of your personal data enables you to ask us to suspend the processing of your personal data in the following scenarios:
if you want us to establish the data’s accuracy;
where our use of the data is unlawful but you do not want us to erase it;
where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims;
you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Requesting the transfer of your personal data to you or to a third party means we will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
You can withdraw your consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
If you wish to exercise any of the rights set out above, please contact us as set forth below
Information collection and use
If you subscribe to our newsletter or otherwise request information from us, we may use and retain your email address to communicate with you.
We will not disclose or share personal data you provide to third parties unless we are: required to do so to perform our services; required to do so by law, regulation or court order; to respond to governmental and/or law enforcement requests; to identify, contact or bring legal action against someone who may be causing injury to or interfering with our (or others’) rights or property; to support any actual or threatened claim, defense or declaration in a case or before any jurisdictional and/or administrative authority, arbitration or mediation panel; or in connection with disciplinary actions/investigations. We may also disclose personal data to third parties in connection with the sale, assignment or other transfer of our business or the sale, assignment, merger, reorganization or other transfer of our brand or company.
We may make full use of all information that is de-identified or otherwise not in personally identifiable form.
Intended audience of websites
Our website is not directed to children. As a result, our website does not request or knowingly collect personal data from individuals under the age of 13.
Security
We take appropriate steps to protect personal data from loss, misuse and unauthorized access, disclosure, alteration or destruction, whether in transmission or storage. Please keep in mind, however, that there is no such thing as perfect security, and no Internet transmission is ever completely secure or error-free.
Contact us
If you have questions or concerns related to this privacy policy or our information practices, would like to update or correct information you have provided or would like to opt-out of promotional communications from us, please contact us or send your request or concern to our postal address:
GoMotiv Design Group Pty Ltd
The Privacy Manager
37 Grosvenor Street, Abbotsford VIC Australia 3067
We will respond within five business days of receiving your enquiry.
Changes to this privacy policy
This privacy policy may be revised from time to time for any reason. If this privacy policy changes, the revised policy will include a new effective date, and we will notify you of such changes by posting the revised policy on this page. Be sure to check the privacy policy whenever you submit personal data or use our website. The effective date of this privacy policy is 17 March 2021.